Privacy policy

Last updated: July 17, 2026

TUUMIIST operates tuumiist.com and related services, content, customer support, products, and transactions (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use the Services, make a purchase, create an account, submit a review or form, subscribe to marketing, or otherwise communicate with us.

Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Contact and identification information, such as name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information, such as products viewed or purchased, cart activity, order history, returns, refunds, warranty requests, and payment status.
  • Payment information processed by our payment providers. TUUMIIST generally does not directly store complete payment-card numbers.
  • Account information, preferences, and authentication information.
  • Customer-service content, such as messages, form submissions, photos, videos, reviews, and warranty information you provide.
  • Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring URLs, interactions, and approximate location derived from an IP address.
  • Marketing and advertising information, such as campaign interactions, cookie identifiers, and communication preferences.

Sources of Information

We collect information directly from you; automatically through cookies and similar technologies; from Shopify and service providers acting for us; from payment, fulfillment, delivery, customer-support, analytics, advertising, and review partners; and from other sources permitted by law.

How We Use Information

We use personal information to:

  • Process payment, fulfill and deliver orders, provide tracking, and administer returns, refunds, and warranty service.
  • Create and manage customer accounts and remember preferences.
  • Respond to questions and provide customer support.
  • Operate, secure, troubleshoot, analyze, and improve the Services.
  • Detect and prevent fraud, abuse, security incidents, and unlawful activity.
  • Send transactional communications and, with any consent required by law, marketing communications.
  • Measure advertising performance and provide or improve personalized advertising where permitted.
  • Comply with law, enforce our terms and policies, and establish or defend legal claims.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, SDKs, and similar technologies to operate the site, remember choices, analyze traffic, prevent fraud, and support advertising. Available cookie controls may depend on your location and browser. You can also adjust browser settings, although blocking necessary cookies may affect site functions.

Where required, we will obtain consent before using non-essential cookies. We recognize Global Privacy Control signals as required by applicable law. A “Do Not Track” signal is not necessarily treated as an opt-out unless required by law.

How We Disclose Information

We may disclose personal information to:

  • Shopify, which hosts and supports the store.
  • Payment processors and fraud-prevention providers.
  • Fulfillment partners and carriers, which may include Amazon Logistics, UPS, FedEx, USPS, or other providers used for an order.
  • Providers of hosting, analytics, advertising, email, customer support, reviews, security, and information technology.
  • Professional advisers, regulators, courts, law enforcement, or other parties when reasonably necessary for legal compliance or protection of rights.
  • A buyer, successor, or adviser in connection with a merger, financing, reorganization, sale, or similar business transaction.
  • Other parties at your direction or with your consent.

Service providers may process information in locations outside your state. Their handling of information is also governed by their own privacy notices and our agreements where applicable.

Targeted Advertising; Sale or Sharing

Some privacy laws define certain advertising-related disclosures as a “sale” or “sharing” of personal information even when no money is exchanged. Depending on the technologies enabled on our store and where you live, you may have the right to opt out of sale, sharing, or targeted advertising through the privacy controls provided on the site or by contacting us. We do not knowingly sell or share personal information of consumers under 16 for targeted advertising.

Data Retention and Security

We retain personal information for as long as reasonably necessary to provide the Services, maintain business and tax records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods vary by information type and purpose.

We use reasonable administrative, technical, and organizational safeguards. No security system or Internet transmission is completely secure, so we cannot guarantee absolute security.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

U.S. Privacy Rights

Depending on your state and subject to legal exceptions, you may have rights to request access to, correction of, deletion of, or a portable copy of certain personal information; to opt out of certain sale, sharing, targeted advertising, or profiling; and to appeal a decision regarding a privacy request.

To submit a request, use available site privacy controls or email support@tuumiist.com with the subject “Privacy Request.” We may verify your identity before completing a request. An authorized agent may submit a request when permitted by law, but we may require proof of authority and identity verification. We will not unlawfully discriminate against you for exercising a privacy right.

Marketing Choices

You can unsubscribe from promotional email using the link in the message. Even after opting out of marketing, we may send non-promotional messages relating to orders, accounts, security, warranty service, or customer support.

Third-Party Links

The Services may link to third-party websites or platforms. Their privacy practices are governed by their own notices. TUUMIIST is not responsible for third-party privacy or security practices.

Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. We will post the revised version and update the date above. We will provide additional notice when required by law.

Contact Us

For privacy questions or requests:

TUUMIIST Email: support@tuumiist.com

Shopify also processes certain information about customers and visitors. More information is available in Shopify’s consumer privacy notice and privacy portal.